Points & thoughts

As part of my morbid obsession following a woman collapsing in front of me the other day, I've been trying to get life insurance policies etc sorted out for C & myself, and I've been in contact with a local financial planning company that caters for expats.

After the best part of a week of calling them up, they provided me with a policy that is a) vastly more expensive than I would like, b) doesn't cover what I want it to cover c) has huge discrepancies in cost for C & myself & d) has no details of any arrangement fee that I will be charged for this. As a result I've written back an email basically saying 'get your finger out, you pack of slackers'. 

The problems occur because I am dealing with a lady who doesn't speak English & this is causing mized feelings on my part.

I am ashamed because: I am blaming her for making errors because she doesn't speak my language when I live in her country. 

I feel angry because: I am dealing with an organisation whose product is 'providing financial advice to English speaking expatriates' & this woman is clearly unable to do her job.

So, I'm feeling rather conflicted at present. Am I justified in feeling irritated at someone elses failings, when I too am obviously failing? 

In other news, I have booked flights to the UK for the week of the 7th-15th September, whilst both C & I are sick. I feel bloated & nauseous whilst she has a touch of bronchitis. 

Bah.

S